Front row: Philip Graffy; Michael Scornavacchi, Sr.; Howard Peterson; Paul "Red" Williams.
Back row: William Skinner, Jr.; Jack Wynn; James L. Shoppa; Robert E. Gedney. 		TOYOTA ANNOUNCES WINNERS OF ANNUAL QUALITY DEALER AWARD
Torrance, CA (March 28, 1997)­Toyota Industrial Equipment, a division of Toyota Motor Sales, U.S.A., recently announced the winners of its Quality Dealer Award. The seven winners, selected from a field of 88 Toyota dealers nationwide, were announced at TIE's 1997 National Dealer Meeting in Irvine, California on March 5. The winners are:
  • Colonial Lift Truck Company, King of Prussia, Pennsylvania
    Jack Wynn and Howard Peterson

  • Interstate Lift Trucks, Inc., Cleveland, Ohio
    Philip Graffy

  • Local Industrial Fork Truck, Inc., Lancaster, Pennsylvania
    Michael Scornavacchi, Sr.

  • ProLift Industrial Equipment Company, Louisville, Kentucky
    William Skinner, Jr.

  • Shoppa's Material Handling, Inc., Arlington, Texas
    James L. Shoppa

  • Toyota Industrial Lift Truck Company, Bethlehem, Pennsylvania
    Robert E. Gedney

  • Williams Super Service, Inc., East Sparta, Ohio
    Paul "Red" Williams

"The Quality Dealer Award is the highest honor for a Toyota dealer," said John Turmell, group vice president and general manager for Toyota. "We had another strong year in what was supposed to be a less aggressive market in 1996, and these seven dealers are major contributors to our continued success. We feel that we have the best dealer network in the country among lift truck manufacturers. These elite dealers and the others that comprise our dealer network are one reason why we can say that we offer customers the best total package in the industry."

The award is presented annually to Toyota dealers that excel in important business performance categories. Dealers are evaluated in their day-to-day operations, and performance is measured in areas including facilities, sales, parts, service, financial strength and customer satisfaction.

A six-time winner of the award, Bill Skinner, Jr., principal of ProLift Industrial Equipment, says, "Our focus has always been on the customers and winning this award justifies the hard work of all our employees­it's reflective of our entire company's commitment to customer service. This award means a lot to ProLift because of the first-class dealer network that Toyota has assembled."

Each recipient of the award receives an elegant hand-cut, lead crystal globe for display in the dealership. Winners of the award will also appear in a special one-page, full-color advertisement created by Toyota to commemorate their achievements.

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